What goes into my price estimate?
Can I pack items in my car?
We are not licensed to broker the shipment of household goods and, likewise, our carriers are not licensed to transport them from state to state. Both parties are licensed to carry just about anything else EXCEPT household goods.
You will hear a lot of companies tell you that you can put up to 100 pounds of items in the trunk, but that is not entirely true. If the items are in the trunk of the car or below the window level, most of the time you can get away with it.
However, the Department of Transportation will fine the driver if they see a vehicle stuffed full of personal items and the carrier will most likely pass that fine on to you, if they allowed you to leave them in there in the first place, that is.
Bottom line, it’s your risk, but keep in mind, those items are not insured and we are not liable for lost or stolen items.
How long does transport take?
Is my vehicle insured?
Part of what you pay us for is to verify that the carrier we put you on is covered by the requisite amount of insurance and that it is up to date. There is never any additional cost to the customer for this coverage, and their insurance is primary.
However, if you want to add insurance for the overseas transportation, that will be an additional cost and calculated based on the value of your vehicle.
What if my vehicle is damaged during transport?
We require our drivers to take pictures all around the vehicle at the time of pickup, as well as mark any pre-existing damage on the bill of lading at the time of pickup.
The bill of lading is the report that the driver will fill out on pickup, denoting if there is any pre-existing damage. Any damage that occurs in transit must be entered on this report on delivery.
If any damage occurs during transport, the driver will note that on this document at the time of delivery, and we will file a claim with the insurance company. Please note, this may delay overseas shipment time because the vehicle must stay in the US for the claims adjustor to view the vehicle and create a repair estimate in person.
Which countries do you ship to and from?
Our main European hub is located in Rotterdam, Netherlands, however we can ship all over Europe.
Primary locations include, but are not limited to: France, Luxembourg, Netherlands, Switzerland, Germany, Austria, Czechia, Belgium , Spain, Portugal, Italy, Poland, United Kingdom.
WITHIN THE U.S.
We'll transport your care safely to and from any city in the U.S to any port in the U.S.
FROM U.S. TO EUROPE
We'll transport your care safely from any city or port in the U.S. to your final destination in Europe.
We help you buy the car of your dreams in the U.S. by removing the risk of losing a good car deal or your money to a scam.